Terms of Service

Retail Brands provides brand intelligence: ratings, rankings, signals, evidence and related tools, delivered through the website and application. It is provided by:

• Company: Real Softwares
• Registered office: 78 Avenue des Champs Elysées, 75008 Paris, France

The service is intended for professional use. By using it you confirm that you act in a business or professional capacity.

• You must provide accurate information and keep your credentials confidential. You are responsible for activity under your account.
• The account types are Pro (one user), Teams and Brand (an organization with seats), and Enterprise (arranged with our sales team).
• In Teams and Brand accounts, the Owner and administrators manage members, seats and billing. Members can use the service within the seats assigned to them.
• We may suspend or close accounts that breach these terms or put the service or other users at risk.

• Pro, Teams and Brand start with a 7-day free trial. A payment card is required to start the trial. Nothing is charged during the trial.
• If you do not cancel before the trial ends, your subscription starts automatically and your card is charged the price shown at checkout, then at each renewal (monthly or annual), until you cancel.
• There is one free trial per payment card. If a card has already been used for a trial, the subscription starts without a trial and is charged immediately.
• Teams and Brand prices include one seat; additional seats are charged per seat. Seats added during a trial join the trial and are charged when it ends.
• Annual plans are billed once a year in advance for 11 months of the monthly price (one month free).
• Payments are processed by Stripe. Prices exclude taxes unless stated; applicable VAT is added where required.
• We may change prices for future billing periods with prior notice. A change never applies to a period you have already paid for.

See also our Cancellation and Refunds policy.

• A Brand account links to a brand only after the claim is verified: instantly when you confirm from a work email on the brand’s official domain, or after review by our team.
• You confirm that the information and documents you submit are accurate and that you are authorized to claim the brand. We may refuse or revoke a claim at any time if this is not the case.
• Verification gives you access to the brand dashboard. It does not give you editorial control over ratings, scores or signals, which are produced by our methodology.

You agree not to:

• copy, scrape, bulk-extract, resell or redistribute the data, ratings or signals, or use them to build a competing product, except under a data-licensing agreement with us;
• share an account or seat between several people, or share paid content outside your organization;
• attempt to access private data, bypass the paywall or security, or disrupt the service;
• use the service unlawfully, or to infringe the rights of others.

Retail Brands, its methodology, ratings, text, design and software belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes while your subscription is active. Brand names and logos belong to their owners.

Retail Brands compiles and analyses publicly available information using automated and editorial processes. It is provided for general information. It is not investment, financial, legal or real-estate advice, and you should not rely on it as the sole basis for a decision. Ratings and signals describe our assessment at the time they are published, may change, and may contain errors or omissions despite our care.

We aim to keep the service available but do not guarantee uninterrupted operation. We may improve, change or withdraw features, and will give reasonable notice of changes that materially reduce what your plan includes.

To the extent permitted by law, we are not liable for indirect or consequential losses, loss of profit, revenue or opportunity, or for decisions taken on the basis of the information provided. Our total liability for a claim relating to the service is limited to the amounts you paid us in the 12 months before the event giving rise to it. Nothing in these terms limits liability that cannot be limited by law, including for fraud or wilful misconduct.

You can cancel at any time from your account (see Cancellation and Refunds). We may terminate your access for a serious or repeated breach of these terms. On termination your right to use the service ends; provisions that by their nature should continue, such as intellectual property and liability, remain in effect.

We process personal data as described in our Privacy Policy.

We may update these terms. We will notify account holders of material changes before they take effect. Continuing to use the service afterwards means you accept the updated terms.

These terms are governed by French law. Before any proceedings, please contact us at hello@retailbrands.global so we can try to resolve the matter.